Troubleshooting

My activation code is not working - i purchased the Deluxe online edition yesterday for 2025 returns from Wallmart - error message is I am not entering the correct activation code for the product purchased. the Deluxe online is not an option when reviewing the products available for downloading - does it have another 

Troubleshooting

@user17766172411 The codes for TurboTax Do It Yourself (Online) will not work with TurboTax Desktop & vice-versa.

 

If you are still not able to resolve your code issue, please contact our phone support team phone support team for more assistance.