Trying to add in formation into the T1198 screen. An error message says that boxes 68520 to 68560 must add up to box 68519. They do. But it's telling me they don't.

 

Troubleshooting

We are aware of this issue, and our development team is working for a resolution. We appreciate your patience.

 

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Troubleshooting

This is still an issue please help

Troubleshooting

@123Madonna Please double check what you have entered on the T1198 form. Also make sure that you have entered the T4, T4A or T4E slip(s) that correspond with the income you have entered on the T1198 form.

 

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