Donna8144
New Member

Troubleshooting

Lets go Turbotax, it’s the end of March and we need theses errors fixed now!

paper filing is not the answer. 

Troubleshooting

We are aware of this issue, and our development team is working on a resolution. We are hoping to get this resolved quickly. Once it is resolved, we will update you in this thread. We appreciate your patience.

leop
Level 3

Troubleshooting

The sooner the better. This really needs to be a priority of TurboTax!!

Troubleshooting

There are still no updates to the desktop version as of this morning (March 31). I think I have broken the Check for Updates button. Oh, well, I'll just reattach it with duct tape, like the rest of the software.

Troubleshooting

This is a software glitch as line 68140 is not equaling the total of capital gains reported on T3's - it reports less than the total by an odd amount.  It would be appreciated if TurboTax would reply to this chat and let us know if they are at least working on it and acknowledge the issue!  Seems Turbotax is full of glitches this year.

Troubleshooting

this is stopping me also. not good.

when will this be fixed?

Troubleshooting

MY WORK AROUND!!!!

i got it to submit.

copy the full amount from box 21 into box 53, enter zero for box 52. It worked for me!

 

make sure the same amount is in both boxes 53 

 

Troubleshooting

@VISTEC Don't be misleading, that's not a fix it's a work around.  It doesn't work for anyone who has a capital loss instead of a gain.

Troubleshooting

sorry

it was MY work around and i wanted to share if it could help others in anyway 

Troubleshooting

Appreciate others are having the same problem. I think it is a CRA problem because the text on my 95365 error message says "...minus line 12 in Chart A" which is a 50% inclusion percentage, not a data field.  Is that the same for others?