Troubleshooting

To activate your TurboTax Online version, please visit this link. Select that "I have an account," log into your account, and proceed to the second step by adding your 16-digit activation code to review and activate the TurboTax Online product. 

  

Thank you for choosing TurboTax. 

Troubleshooting

I am an existing client who has purchased th Deluxe Online Version and trying to activate as per instructions in the packaging but nowhere can I find where to do that after spending 30 minutes on this simple task

Troubleshooting

@fisherman142 

 

If you have bought TurboTax Online, please go to turbotax.ca/activate to use your code before you start your returns. You can see this TurboTax FAQ for step-by-step instructions: In TurboTax Online, how do I use a prepayment code? Please note that you can only use the code once in one account. Using the code again will give an error message.

 

 

pmw11
New Member

Troubleshooting

where and how do I enter the code 

pmw11
New Member

Troubleshooting

Cannot open link provided    How do I activate this product?

Troubleshooting

@pmw11 To activate your TurboTax Online version, please visit this link. Select that "I have an account," log into your account, and proceed to the second step by adding your 16-digit activation code to review and activate the TurboTax Online product. 

14Bis
New Member

Troubleshooting

After log in to my account; no where to enter the 16-digit code.

Any solution for this old "glitch"?

Thank you.

14Bis
New Member

Troubleshooting

Your link does not work.

Please, provide a solution.

 

Thank you.

Troubleshooting

To activate your TurboTax Online version, please visit this link. Select that "I have an account," log into your account, and proceed to the second step by adding your 16-digit activation code to review and activate the TurboTax Online product. 

  

Thank you for choosing TurboTax.