Troubleshooting

@Helene1974 If you are using TurboTax Desktop, please update your software (Help>Update). If the update doesn't work, please try uninstalling & reinstalling the program using the download from our website. It will not delete any of your saved returns. 

 

If you are using TurboTax Online, you may need to clear your cache and cookies to see the changes, or you can try using another browser.