Troubleshooting

Do you mean Netfile Error code #95365? Updates have been released have solved the issue for many people. 

 

If you are using TurboTax Online, please clear your browser cache (or use a different browser) and try again. 

 

If you are using TurboTax Desktop, please try updating your software. If the update doesn't work, please try uninstalling & reinstalling the program using the download from our website. It will not delete any of your saved returns. 

 

You can also ty the following: For all T3 slips in your return: - Remove the amount from Box 52, if applicable (leave it blank) - Enter the sum of Box 52 + Box 53 in Box 53 - Ensure Box 53 equals the amount in Box 21 If the error persists, try rounding the box amounts (21 and 53) to the nearest dollar and submit via NETFILE once more. 

 

Thank you for using TurboTax.

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