justinlu
New Member

Troubleshooting

Hi @TurboTaxSusan , 

I submit my EFILE yesterday and got the same problem(I attached CRA message below). I fill in my Date of entry but it didn't work out.

The attached picture is the Residency status in my T1 form. Could you please check if this bug is fixed or this is a new bug?

error_form.jpg

 

CRA error message: 

The Canada Revenue Agency was unable to process your return due to conflicting information related to one or more of the following:A date of entry was indicated without indicating the residency status as immigrant.You indicated a residency status of immigrant without providing a date of entry.A date of departure was indicated without indicating the residency status as emigrant.You indicated a residency status of emigrant without providing a date of departure.