Troubleshooting

If you have questions about balances in your MyAccount or have not received a refund payment, then you can contact the Canada Revenue Agency (CRA) and discuss it with them. 

If you are in Canada or the United States, you can call the CRA at 1-800-959-8281. If you are elsewhere, you can call 613-940-8495. This page has more ways to contact the CRA: Contact the Canada Revenue Agency