Troubleshooting

You can't open TurboTax Desktop in the same tax year in TurboTax Online. You can only transfer from last year's TurboTax Desktop into a new TurboTax Online return for the current year.

While we don't support TurboTax Desktop on Macs, some users have been able to install the software onto their Macs using VM software or even installing Windows as a second OS on their computers.