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Troubleshooting
@TurboTaxSusan
Honestly, what kind of answer is this? You want us, individually, to contact your phone support?
What will they, realistically, be able to do about this programming bug?
I'm sorry but your punt of this issue qualifies as "seat warmer" and "shut the customer up" support.
What happened to turboTax? If your programmers can't fix this egregious bug, how can I possibly trust that it will correctly and accurately calculate my taxes?
Please reconsider your answer and escalate this issue to someone who can do something about it!
3 weeks ago