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Troubleshooting
@seanmarianne-hot There have been a few updates to address this issue, so please make sure your copy of TurboTax is updated. You can start an update manually by clicking Help>Check for Updates on the top grey menu. You can also try reinstalling the software. It will not delete your saved returns. You can download the current version of TurboTax Desktop edition here: Choose the current TurboTax Desktop edition you need (for Windows).
If you are still having the problem, you can also try these work arounds:
- For all T3 slips in your return: - Remove the amount from Box 52, if applicable (leave it blank) - Enter the sum of Box 52 + Box 53 in Box 53 - Ensure Box 53 equals the amount in Box 21.
- Try rounding the box amounts (21 and 53) to the nearest dollar.
2 weeks ago