Thanks!  These were all things I’ve done in the very first instance … we are well beyond that now.  I will log yet another complaint via phone.  

where do I find the schedule for line 23200 to find out why I have anything in the box at all

Next year pen and paper.

Line 23200 – Other deductions is a total of all the deductions that don't have any other specific place to go on yourreturn. This line can include:

• Federal, provincial and territorial COVID-19 benefit repayments made in 2023
• Canada Pension Plan or Quebec Pension Plan benefits
• scholarships, bursaries or research grants
• retiring allowances
• repayment of a shareholder's loan
• repayments made by you in the year for a policy loan under a life insurance policy
• income from a registered disability savings plan

I have the same problem. I have received a notice from CRA (July 2025) asking for support for the Other Deductions amount in line 23200. I can find nothing to support the amount. The return says "see schedule" but there is no schedule. The "Other Deductions" tab in turbotax is two pages of zeros. None of the things itemized by CRA seem to apply to me. I don't think I have any option other than responding to CRA that this seems to be a glitch in turbotax. 

Hi - while I’m not certain this is your answer - the source code is drawing from a data table from CRA so it’s probably not a glitch but a carry forward amount from previous years.  Unfortunately, trying to get that info out of CRA is fruitless.   You need to go back through previous years and consider if there is absolutely anything e.g. an RRSP over contribution in another year perhaps?   

Thanks for weighing in on this, I certainly share your frustration with the issue. I've checked the CRA info and there is nothing applicable (as best I can see). Whatever the source of the number is, I do think there is a turbotax glitch since the entry on line 23200 says "see schedule" and there is no schedule.

@smiley61 If you are still not able to resolve this issue, please contact our phone support team for more assistance. 

Convenient to say "see schedule" and not actually include it, and TurboTax will say they have coded the program in accordance with instruction from CRA, so IDK ... good luck!