Troubleshooting

As per the TurboTax Desktop Software License Agreement:

 

2.2 You acknowledge and agree that the Software is licenced, not sold. You agree not to use, nor permit any third party to use, the Software in a manner that violates any applicable law, regulation or this Agreement. You agree you will not:
 

  • Provide access to or give the Software, a copy of the Software, or any part of the Software to any third party;
  • Reproduce, duplicate, modify, copy, deconstruct, reverse-engineer, sell, trade or resell the Software;
  • Transfer your licence to the Software to any other party;
  • Attempt unauthorized access to any Intuit Services or other Intuit systems that are not part of the Software or that you are not authorized to access or use;
  • Permit any third party to benefit from the use or functionality of the Software via a rental, lease, timesharing, service bureau, hosting service, or other arrangement, or make the Software available on any file-sharing or application hosting service.

 

Additionally:

 

Intuit grants you a limited, non-exclusive, non-transferable, revocable licence to install and use a single copy of the enclosed Software, and any updates or maintenance releases thereto together with any related documentation (the "Documentation"), on the number of computers identified below, according to the terms set forth in this Agreement.

You are not licenced or permitted under this Licence Agreement to do any of the following: (a) rent, loan, resell, sublicence, assign, distribute, or re-distribute the original CD or a copy of the Software to any other person; (b) make the Software available on any file-sharing or application hosting service; (c) electronically send the Software to any other person; (d) copy the printed materials or user documentation accompanying the Software other than as necessary to support the uses permitted herein; or (e) decompile, disassemble, or otherwise reverse engineer the Software. Any person who received the Software through any of the foregoing prohibited methods, or through any method other than purchasing a licence for this Software from Intuit or an Intuit authorized reseller, is not authorized to use such Software.