PD223345
Returning Member

Error when sending NetFile to CRA : stuck on Requesting Terms and Conditions from the CRA

Error when sending NetFile to CRA : stuck on Requesting Terms and Conditions from the CRA, even when I try online, which is the other option recommended by TurboTax: Upload your return to the NETFILE service yourself. We'll guide you on how to do this, still incapable to send it, any reason ? My undertsanding the service is open and will accept a 2022 return. 

Thank you 

PD223345
Returning Member

Troubleshooting

Seems that other people have the same problem and Intuit is looking into the problem, will wait 🙂

Troubleshooting

Thank you for your question and answer! Yes, it is unclear where the problem stems from, CRA or TurboTax. We will update as soon as possible.

 

Thank you for choosing TurboTax

Troubleshooting

This error message goes back years - still waiting

Troubleshooting

Did you update your software? That message should not appear.

Troubleshooting

Still happening for a 2024 return I am trying to file in Oct 2025

Troubleshooting

Getting the same error as well - filing a 2024 return 

Troubleshooting

I'm getting the same error filing a 2024 return this evening. I tried twice and both failed.

Troubleshooting

I rebooted my laptop and tried again, and then it worked. Who knows what the problem was...