GaetanDickey
New Member

Activation problem for 2025 Turbotax

Hi, 

 

I bought 2025 turbotax Desktop today. I installed on my Windows 11 computer and activated it with the licence code. I registered the software successfully. But, at the next restart of the software, it ask me te activate and register again. Is there a problem with the activation of TurboTax 2025?

 

Thanks. 

 

Gaetan Dickey

Tuesday
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TurboTaxSusan
Moderator
Moderator

Troubleshooting

Please follow below steps:

  • Goto C:\ProgramData\Intuit Canada and check for umid file
  • If umid file exists then open a file "C:\ProgramData\Intuit Canada\tt2024\TTConfig.ini" and enter UseCustomUMID=1 at the end of file
  • Close and save TTConfig.ini
  • Restart the TurboTax application
  • TurboTax will launch in previously activated 

 

If you are still not able to resolve this issue, please contact our phone support team for more assistance. 

 

 

Tuesday
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