This is completed BS, I am getting the same problem and the agent as soon as I asked for management and escalation she refused said to wait a day and call back. I kept insisting and she hung up the phone, bad customer service. Like many others I am tired of paying for this service each year with delays, get your act together, or I am filling a Better Business Bureau claim for all my past uses and this year's payment... When I called the CRA today they said the same as other taxpayers said, it is not their form issue it is Turbo tax. If CRA had an issue people would not be netfiling at H&R Block or Money Mart, or with their accountants. If by March first this is not rectified rest assured I will file a BBB complaint since your site and call center do not allow it to happen. I will also tweet on X at your company what is going on so others know of this lack of transparent business practices... :(
MM
