Exactly, they shoukd refund us all the service fee because of the delay and error in their part that they knew about and advertised that filing could happen Feb...
Working hard entitles knowing when an expected date is to happen and provide clients with that date and ensure it acts as a grounding goal. Not just we are doin...
This is completed BS, I am getting the same problem and the agent as soon as I asked for management and escalation she refused said to wait a day and call back....