Troubleshooting

As Brenda said, you can install TurboTax Desktop on up to 3 computers. Re-installations of the Software on the same computer may count as an installation for the purposes of the 3 computer limit if the computer has been sufficiently changed (ex: hardware added or replaced). You can read the full Software End User Licence Agreement here: https://turbotax.intuit.ca/ty25/eula/ttd

We no longer support or sell codes for tax years prior to 2019. If you do have codes for those years, you can download this tool to try to get them activated: https://intuitglobal.intuit.com/downloads/CanadaTax/fixed/TurboTaxDesktopCA_Activation.exe