FHSA asking for information and showing in error when I never said I had one!

During the review in Turbo Tax the program said there was a FHSA error, surprise for me as I never checked that I had or contributed to one.  Now it wants me to indicate the year I first opened my first FHSA... ?

 

I can't seem to clear this error, what can I do to clear it or do I need to delete every thing that I have entered and start again?

 

Thanks!

 

 

Troubleshooting

Try going into Forms mode and look to see if any forms that you don't need are open. If you do see one that you don't need, choose Edit > Forms > Clear Current Form, then Edit > Forms > Close Unused Forms to get rid of it.

 

 

 

Troubleshooting

Hmmm, that didn't seem to work, cleared the form, then closed unused forms and the review still brings up this.

 

FHSA deduction.png

 

Additionally, I did the steps again, cleared the form, closed unused forms, saved my work and closed then reopened Turbo Tax went to Easy Step Method, then jumped ahead to begin the review and see this.  Looks like the "No" box has been cleared and the error is back.

 

Cleared form closed form now doesn't say NO.png

Troubleshooting

In EasyStep Mode, select Profile> Your Personal Tax Profile, and then continue to the 2nd page. In the top section, make sure that the question regarding the FHSA is set to "No".

 

If you are still not able to resolve this issue, please contact our phone support team for more assistance. 

 

 

 

Troubleshooting

Yes, I did verify that answer, it is set to "no".  So I will call into phone support or erase and start over.

 

Thanks.

 

Personal Tax Profile.png

Troubleshooting

I spoke with phone support, they couldn't clear up the issue, suggested it could be a form coming from CRA during the import process, I said doubtful as I did not see anything to do with FHSA. 

 

The agent agreed with my suggested course of action: 1) delete saved data and try again with CRA import  2) delete saved data and start again and manually enter all tax information.

 

Will let you all know...

Troubleshooting

Well, this is not looking good, I tried a new set of returns with only the carry over from TurboTax 2024, all manual T-Slip entry, not only do I still get the FHSA warning message, but it skipped over all of the spousal entries and presented them as warnings during review!  I don't think any of these 'warnings' are valid, I know that I entered our email id's at the very beginning and part way though, yet it brings this up as a warning.

 

FHSA error even with manual tax slip entry.png

 

Does TurboTax 2025 pull some type of FHSA information from previous years and is getting this wrong?

 

Is this error transmitted to CRA when E-filing?

 

Not sure what to do now, de-install TurboTax 2025, then download and re-install? Ignore the warnings?