Troubleshooting

Please make sure that you don't have any security/anti-malware software on your computer that's blocking TurboTax. You also might want to try restarting the program as an administrator. To do this, right click on the TurboTax icon and select "Run as Administrator".

There's also been an update to TurboTax Desktop, so try uninstalling & reinstalling the software. You can download the current version of TurboTax Desktop edition here: Choose the current TurboTax Desktop edition you need (for Windows).