Troubleshooting

@kavitatul Both the Canadian versions of TurboTax (Desktop & Online) are based off of Canadian made software, not the US software, which is why there is a difference in features.

Also, many, if not all 3rd party retailers (Costco, Staples, Walmart, etc...) sell both the Desktop & Online versions. In fact, if you want a TurboTax Online multi-return code, we don't sell them on our website, you need to go to a 3rd party retailer to get one.