Troubleshooting

Please try the following:

  • Goto C:\ProgramData\Intuit Canada and check for umid file
  • If umid file exists then open a file "C:\ProgramData\Intuit Canada\tt2025\TTConfig.ini" and enter UseCustomUMID=1 at the end of file
  • Close and save TTConfig.ini
  • Restart the TurboTax application