Please contact our phone support as they will be able to assist you better. You can get the correct number by using this form: https://support.turbotax.intuit.ca/contact/

I downloaded RurboTax 2023 on my computer and completed my return a few weeks ago. I tried logging in to this file again today and am getting an error code TT3021. This error must be fixed before I can file my return with Revenue Canada. Please help.

Orest Lysyk

email address: [email address removed]

Phone: [phone number removed]

Please try reinstalling TurboTax using the download from our website.  You can download the current version of TurboTax CD/download edition here:  Choose the 2023 TurboTax edition you need (for Windows). If you are still not able to resolve this issue, please contact our phone support team at 1-888-829-8608.