Troubleshooting

@ian oglesby  Please make sure that when you login that you are at our 2019 website here: https://ww2.2019.turbotaxonline.intuit.ca/

 

You would have gotten a NETFILE confirmation number if the CRA had received your return. However, NETFILE didn’t open until February 24, 2020, so nothing sent before that time would have been received. You’ll need to submit your return now that NETFILE is open.

 

This FAQ tells you how to submit your tax return to CRA using the NETFILE service in TurboTax Online: https://turbotax.community.intuit.ca/community/federal-taxes-netfile/help/in-the-online-edition-of-t...