activation code missing in e-mail

[Kstosh]

I purchased the product on Dec 19, 2023 but I can not find the confirmation e-mail to activate my download. Can you help me retrieve it? I can see the payment on my credit card but the e-mail is nowhere to be found. Thanks. 

[TurboTaxSusan]

Have you checked your Junk/Spam folder?

[Kstosh]

I have. I spent over an hour today checking everything 

[TurboTaxSusan]

I've resent the receipt email to the address on file. Let me know if you got it.

[Kstosh]

I received it, thank you!