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Kstosh
New Member

activation code missing in e-mail

I purchased the product on Dec 19, 2023 but I can not find the confirmation e-mail to activate my download. Can you help me retrieve it? I can see the payment on my credit card but the e-mail is nowhere to be found. Thanks. 

4 Replies

activation code missing in e-mail

Have you checked your Junk/Spam folder?

Kstosh
New Member

activation code missing in e-mail

I have. I spent over an hour today checking everything 

activation code missing in e-mail

I've resent the receipt email to the address on file. Let me know if you got it.

Kstosh
New Member

activation code missing in e-mail

I received it, thank you!