I bought the wrong version (online) at Costco and the activation code doesn/t work for the download version. Can I get my activation code converted to one for the download version?
The codes can't be converted. You would have to get a refund for the product you don't want and then purchase the version of TurboTax you do want.
Here are the ways you can request a refund: https://turbotax.community.intuit.ca/replies/2647900alecvadeboncoeur
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