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Jdnorcott
Returning Member

Can I reinstall TT and use same licence code then reopen current file. After Easystep interview only Introduction is green rest of menu greyed out. Can access forms

Just finished Easy-step Interview when problem occurred.   Can access forms but nothing on LH menu - ie cant Review
1 Reply

Can I reinstall TT and use same licence code then reopen current file. After Easystep interview only Introduction is green rest of menu greyed out. Can access forms

Yes, you can. But before you do that, please try continuing through the interview until you get to the Income & Expenses part. The menu should unlock then. If you don't see a "Continue" button, please scroll down and to the right to find it.