Open TurboTax

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

cancel
Showing results for 
Search instead for 
Did you mean: 
oldguy666
New Member

Can I retrieve Auto-fill information that went missing?

After using Auto-fill and beginning to review the downloaded T slips, I was interrupted. When I returned to the computer, the session ended because of inactivity and my T slip info was gone. Tried to use Auto-fill again and I gat an error message.
1 Reply

Can I retrieve Auto-fill information that went missing?

Are you still having a problem with Auto-fill? What is the error code you are getting?

In order to help you with this situation, we believe your best option is to contact our telephone support team for further assistance, as they have the option to view your screen to help you. To contact them, please follow this link: Contact Us

​​​​​​​Thank you for choosing TurboTax.