Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
EnglishEN

Pick a language

Français English
cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Level 1

Can you please tell me how to login to a new account?

I've been trying to use your Turbo tax filing account. I have tried to register for several times, with various new passwords and verification codes. It goes round and round, and I simply can't start. 

I've used Turbo Tax for the last couple of years, and have had no such problems.  What is wrong?

1 Reply
Level 1

Can you please tell me how to login to a new account?

These are the most common reasons for having to reset your password every time you log into your online account:
Trying to sign in with a username instead of an email, sometimes we create one or the other and forget that we have logged into the "username" account as opposed to the "email address" account or vice versa.
 Changed your phone number since you first created the account? Maybe it was created with a different phone number.
 Using a totally different email address when you created the account.
Let me know if any of this has resolved your issue......