CHILD BENEFIT NOT SHOWING ON SYSTEM THIS YEAR

[TurboTaxSusan]

The CCB is not taxable, so it doesn't need to be entered on your tax return. You'll see an estimate of the amount of CCB you'll get in the review section.

If you don't see the estimate, please clear your browser cache (or use a different browser) and try again. 

Or you can use this calculator on the Canada Revenue Agency (CRA) website to see an estimate of your Canada child benefit (CCB): Child and family benefits calculator

[jlindsay27]

Hi Susan,

I have cleared my history/cache, did not work. I have also redone a new file - did not work.

Has there been a fix for this yet?

If I file my taxes with my CCB payment stating $0, will I still receive my CCB?

[TurboTaxSusan]

@jlindsay27 

Please contact our phone support team as they will be able to assist you further.

The CRA is the ones who determine if you are eligible for CCB when you file. What's in TurboTax is only an estimate, so if you are eligible you will get the CCB.