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New Member
posted Oct 30, 2019 1:28:56 PM

Direct sales industry code is 454300 per CRA for the T2125 C form but yet it keeps giving me an error code

2017 tax return on t2125C for commission income from a T4A. Direct selling industry code is 454300 per CRA but it keeps coming back invalid and gives and error!

0 47 7932
24 Replies
Level 15
Oct 30, 2019 1:28:58 PM

If you are filing your return electronically, you have to use the industry codes from your tax preparation software. The codes used in TurboTax come from the North American Industry Classification System (NAICS).

The code you need is - 454390 Other Direct Selling Establishments. The complete list can be found here: http://www23.statcan.gc.ca/imdb/p3VD.pl?Function=getVD&TVD=380372

New Member
Feb 20, 2023 10:34:19 AM

454390 still does not work. I have been on the phone all morning with Revenue Canada and with turbo tax still no resolution

 

Level 2
Feb 20, 2023 12:18:48 PM

I have also been trying to eFile and on the phone with Turbo Tax all morning and still no fix. They need to update the software to the new code and will not listen...

 

Moderator
Feb 22, 2023 12:41:21 PM

You can search for your Industry code on this Stats Canada webpage: https://www23.statcan.gc.ca/imdb/p3VD.pl?Function=getVD&TVD=1369825

 

The codes are updated every few years and were most recently updated in 2022. So, if your code is not working, it may have changed.

Returning Member
Feb 22, 2023 2:34:41 PM

Returning Member
Feb 24, 2023 5:48:13 PM

So I have tried both codes 454300 and 454390 and both say invalid industry code and can not file untill its fixed. Can you please tell me the correct code for Avon direct selling?

Level 2
Feb 25, 2023 1:16:01 PM

Revenue Canada updated their codes but turbo tax has not well at least not for the 2020 tax year as I have tried both and been on the phone for hours with turbo tax and they will not update their software to the new codes. I receive an error from turbo tax software if I use 454300 which is the new code for CRA and if I change it to 454390 which turbo tax accepts then CRA does not. The error message is 280002 and says contact turbo tax support but turbo tax has not helped. Now I have to print and send as CRA will not accept the old code. Turbo Tax please update pervious years tax software with the new code so I can netfile my return 

Moderator
Feb 25, 2023 5:18:39 PM

Are you using TurboTax CD/Download or TurboTax Online?

Returning Member
Feb 25, 2023 6:52:40 PM

TuboTax Download

Returning Member
Feb 26, 2023 7:23:56 AM

When checking for updates, the program returns that there are no updates for TurboTax Download.  When using F1 for industry codes, the NAICS link provided by TurboTax is for the old 2017 version 3. Error 180002 prevents netfiling using iNAICS' ndustry codes from both 2017 V3 and 2022 V1.

Moderator
Mar 1, 2023 4:50:55 AM
Returning Member
Mar 1, 2023 9:17:23 AM

The appendix says these codes are for paper filers only. The don't work for netfile.

Level 2
Mar 2, 2023 8:59:34 AM

@TurboTaxSusan @TurboTaxGinette 

This is still not resolved. Other threads need assistance with this and IT needs to get on the download/web version issue. Please put attention towards this. 
All codes below DO NOT WORK and they are correct from the CRA website. 

Direct sales Industry codes

Electronic shopping and mail-order houses454110
Vending machine operators454210
Direct selling establishments454300

Level 1
Mar 3, 2023 8:35:07 PM

I have been reading the treads on your web site.  From what I am reading the error code, that I am getting related to using the incorrect industry code for direct selling has been an issue with Turbo Tax Software for several years.  Here is a message from several weeks ago(below).  My question is WHEN ARE YOU GOING TO FIX the software so I and anybody else who in involved in direct selling can Net File their tax return??  It is 2023 and from what I am reading you have know about the software bug  since at least 2019.

 

This is still not resolved. Other threads need assistance with this and IT needs to get on the download/web version issue. Please put attention towards this. 
All codes below DO NOT WORK and they are correct from the CRA website. 

Direct sales Industry codes

Electronic shopping and mail-order houses454110
Vending machine operators454210
Direct selling establishments454300

New Member
Mar 4, 2023 11:30:57 AM

This code is not working!!!  HELP!!

 

Level 2
Mar 4, 2023 11:43:34 AM

I have been trying for 3 weeks and on the phone for hours with turbo tax and they will not update their codes. I don’t want to print and mail, I want to e-file. TURBOTAX PLEASE CORRECT YOUR ERROR…YES I!M YELLING, CAUSE YOU WON’T LISTEN!!!

Level 1
Mar 7, 2023 9:56:46 PM

Any updates or fixes for netfile on this? I still am having the same error today trying to netfile with 454300 or 454390.....

New Member
Mar 8, 2023 3:27:50 AM

the link you gave says right on it it is only good for paper filing so the list wont work for netfile

Returning Member
Mar 8, 2023 7:34:28 AM

Is the problem that prevents netfiling for direct selling only with the CD and/or download version or is it also a problem with the online version?

New Member
Mar 8, 2023 11:26:45 AM

I have only used the online version and it will not let me use the code that is needed.

Level 15
Mar 8, 2023 6:14:57 PM

Please note that the CRA update the codes and if you are a direct seller, from now on you will choose the closest code to as a retailer would for what you sell. Therefore the codes with the 454- are not longer valid.  I hope this helps.

 

Thank you for choosing TurboTax.

Returning Member
Mar 8, 2023 6:46:21 PM

Thanks @TurboTaxBrenda1.  What codes are used if netfiling prior years?

New Member
Mar 9, 2023 9:18:02 AM

Can you recommend a code to be used?  I have tried different ones and they do not work as well.

New Member
Mar 9, 2023 9:24:38 AM

When will Industry Code for direct sales or network marketing be fixed please?  This is very annoying!