Open TurboTax

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

cancel
Showing results for 
Search instead for 
Did you mean: 

How do I change my email. You used my old email to contact me about my tax return but you have my new email?

Change email sent to old email address. How do I update email?
3 Replies

How do I change my email. You used my old email to contact me about my tax return but you have my new email?

You can change your email address in the Account Settings, which is at the very bottom of the left side menu in TurboTax Online.

How do I change my email. You used my old email to contact me about my tax return but you have my new email?

The account setting’s doesn’t work. I need to update my name as well. 

How do I change my email. You used my old email to contact me about my tax return but you have my new email?

If you are having difficulty in your settings, we believe your best option is to contact our telephone support team for further assistance, as they have the option to view your screen to help resolve the issue. To contact them, please follow this link: Contact Us. When asked if you wish to receive an email say NO then say "speak to a representative" then hold the line.

​​​​​​​Thank you for choosing TurboTax.