How do I find my original return that was not filed but was processed?

[TurboTaxSusan]

Are you using TurboTax Online? If so, you may have more than one account (usernames), and your return might be in a different one than you are looking at. You can sign into https://accounts.intuit.com/ using your email address as the username, and it will give you a list of all your accounts.