Open TurboTax

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Find CRA error Netfile information >> HERE!

I am getting an error code "xml2025" can you assist me with NETFILE?

 
2 Replies

I am getting an error code "xml2025" can you assist me with NETFILE?

Please check your personal information, like your name, address, SIN, etc... Make sure the information matches what the CRA has for you. If you are not sure what they have on file for you, you can call and confirm it with them. 

 

If you are in Canada or the United States, you can call the CRA at 1-800-959-8281. If you are elsewhere, you can call 613-940-8495. This page has more ways to contact the CRA: Contact the Canada Revenue Agency

 

 

If you are still not able to resolve this issue, please contact our phone support team for more assistance. 

 

 

 

I am getting an error code "xml2025" can you assist me with NETFILE?

Thank you for your reply. I logged in to my CRA account and my name, address and SIN are all correct. All of my personal information was uploaded from TurboTax. I am only getting this message for my return and was able to upload my wife's return without and issue. Can you please help?

Unlock tailored help options in your account.