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johnpegc
New Member

I asked that I not receive Turbotax for the 2018 tax year. Despite my request, you charged my account for the program. Why did you ignore my request?

 
1 Reply

I asked that I not receive Turbotax for the 2018 tax year. Despite my request, you charged my account for the program. Why did you ignore my request?

Please contact our Customer Support team for assistance with reversing the charges if you are choosing not to use the software. Follow the instructions below to reach an agent who can assist you.

https://turbotax.community.intuit.ca/replies/3152013