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wetz-al
New Member

I have bought the standard version online for 2023. I did not download it when I bought it. I would like to download it now to the correct device. How do I do it?

 
3 Replies

I have bought the standard version online for 2023. I did not download it when I bought it. I would like to download it now to the correct device. How do I do it?

Can you please clarify if you purchased TurboTax Online or TurboTax Download?

 

Thank you for choosing TurboTax.

wetz-al
New Member

I have bought the standard version online for 2023. I did not download it when I bought it. I would like to download it now to the correct device. How do I do it?

Yes your email with the link to the download site worked.  However once there, the 16 character code to download the program was not accepted as a correct code.  Also, I never received the typical confirmation email once I had bought the program so I wonder if the purchase never got properly activated at your end.  The only reason I have the 16 character code is because I recorder it when I made the purchase.

I have bought the standard version online for 2023. I did not download it when I bought it. I would like to download it now to the correct device. How do I do it?

Your receipt and license code has been resent to you. Please verify your email and also your spam/junk folder.

 

Thank you for choosing TurboTax.