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    Find CRA error Netfile information >> HERE!
    vada28
    New Member

    I purchased turbo tax 2021 online and when i pit in the 16 digit code to access it , it says its incorrect ?

     
    posted
    Wednesday
    last updated ‎July 09, 2025 8:19 PM
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    TurboTaxSusan
    Moderator
    Moderator

    I purchased turbo tax 2021 online and when i pit in the 16 digit code to access it , it says its incorrect ?

    Did you buy TurboTax Desktop or TurboTax Online? 

     

    TurboTax Online for 2021 was discontinued last year and the servers are no longer available.

     

    If you have bought TurboTax Desktop, you will be asked for the licence code when you install the software. You can download older versions of TurboTax Desktop edition here: Where can I download the Desktop edition of TurboTax?

     

    Thursday
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