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    naynay000
    New Member

    After I paid for my completed return, all my fields are now blank and saying must confirm I have no income? It looks like it started a new form?

    My return was fully completed and paid for, and I was moving on to the netfile portion when it said I had no income..my form is completely blank.

    posted
    ‎October 30, 2019 11:54 PM
    last updated ‎October 30, 2019 11:54 PM
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    1 Reply
    TurboTaxKim
    Level 15

    After I paid for my completed return, all my fields are now blank and saying must confirm I have no income? It looks like it started a new form?

    If you are still experiencing this we suggest you reach out to our Customer Support team. Please follow the instructions below to reach an agent who can assist you with this.

    https://turbotax.community.intuit.ca/replies/3152013

    ‎October 30, 2019 11:54 PM
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