If you are using TurboTax Free CD/Download, it still requires a code to activate the software. Check your email (and the junk folder), as that where it will be sent.
If you just downloaded the software without placing an order, you can get a code by clicking “Download” under the Free product on the link below. It will not download the software, it will just take you to an order page where you can get “buy” the product. You don’t need a credit card or anything.
https://turbotax.intuit.ca/personal-tax-software/download-tax-software.jsp
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