Importing from CRA : Not Having all r

[user17758515417]

Hello 

I have turbo Premier and I trying Importing all my SLIPS for CRA and revenu QUebec

I have about 34 I see on the CRA site,  but Turbo only import 1 .. This is useless, same from Revenuu Quebec

These are standard investment slips.. nothing special  and are in the list of slips supposed to work. I tried 2-3 times and does work

[TurboTax_Susan]

Please contact our phone support team as they will be able to assist you further.

[user17758515417]

Not a very useful answer

does it work or not ?

yes or no ? 
reimburse ? If not ! 

thks and regards

[TurboTax_Susan]

@user17758515417 We don't currently have any known issues with AFR/Auto-fill, and I have no way of testing this feature myself. Phone support will be able to look at this problem with you. 

If you would like to request a refund, you can use the form on this FAQ to request one: https://turbotax.community.intuit.ca/turbotax-support/en-ca/help-article/taxation/get-refund-turbota...

[user17761291370]

I have exactly the same problem.  Importation from CRA and Quebec only import 1 or 2 documents out of many clearly available and visible on CRA and Quebec portal.

I have tried Chrome and Firefox.  Same result.

No error message, just missing 95% of all documents 

Support please advise.

Thanks

[TurboTaxAniqua]

@user17761291370 We don't currently have any known issues with AFR/Auto-fill, and I have no way of testing this feature myself. Contact phone support so they can look into this problem for you. 

If you would like to request a refund, you can use the form on this FAQ to request one: https://turbotax.community.intuit.ca/turbotax-support/en-ca/help-article/taxation/get-refund-turbota...