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    seansanger
    New Member

    Is it still free to file? It is asking me to pay $39.99 and I chose the free version

     
    posted
    ‎April 28, 2021 6:45 PM
    last updated ‎April 28, 2021 6:45 PM
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    1 Reply
    Vi _L99
    Level 5

    Is it still free to file? It is asking me to pay $39.99 and I chose the free version

    Yes, we still offer the free version of TurboTax. 

     

    Unfortunately, if you have mistakenly opted for an upgrade, which would explain this amount, you will need to restart your return from the beginning, choosing the free version and refusing any upgrades along the way. It is impossible to downgrade.

     

    If you require further assistance please contact our phone support team or contact us directly on Facebook or Twitter.

    Thank you for using TurboTax.

    ‎November 23, 2021 1:17 PM
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