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Issue with opening a return
A few weeks ago I prepared my son's return and Netfiled it. Today, I started my wife's and mine. On his I transferred some of his tuition to me. When I I was in ours, I tried to open his, to no avail.
But now, even after I restarted my computer, when I try to go into his, my wife's and my return opens instead of his. What next?
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posted
April 23, 2022
5:23 PM
last updated
April 23, 2022
5:23 PM
1 Reply
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Issue with opening a return
Please try opening the files by double clicking on them in the Windows file explorer. By Default TurboTax files are saved in a "TurboTax" folder within your Documents folder. ex: C:\Users\yourusername\Documents\TurboTax
If you are still not able to resolve this issue, please contact our phone support team at 1-888-829-8608.
May 13, 2022
2:16 PM