Joint spouse filing with premium

[Thompssm]

I am using premier for the first time this year. I always do my husband’s and my taxes jointly and it has always been included in the standard and deluxe versions. This year when I clicked to start a joint return, it told me it would cost $80 ($40 per return) and yet their marketing indicates that it should be included. Why is it trying to charge me? 

[TurboTaxAniqua]

If you are preparing a joint return using the same version of TurboTax Online, you will have to pay per return for two returns ($40 per return).  To check product and pricing please visit this page, it clearly indicates that price is as per return. 

Thanks for choosing TurboTax.

[Thompssm]

I am not using the online version, it was purchased from Costco. The product description clearly stated that joint filing is included, yet the program is trying to charge me.

[TurboTaxBrenda1]

If you look at the TurboTax box that you purchased, can you please tell me what it says? Is it TurboTax Online, or TurboTax Download Online? The reason you would be charged twice is only because you may not have activated your license code. 

Thank you for choosing TurboTax. 

[dm5772]

Am having the same issue, with Deluxe Online addition that was purchased at Costco, activated the 2024 Deluxe Online edition, online edition could not import previous joint data, so skipped to next page clicked on partner/joint and program stated a 21 dollar fee for each of us.

How do I know I won't be charged once i finish my joint returns

[TurboTaxAniqua]

@dm5772 Make sure to activate your Online Retail product so you don't get charged at the end.

To activate your TurboTax Online version please visit this link. Select that " I have an account" ,log into your account and proceed to the second step by adding your 16 digit activation code to review and activate the TurboTax Online product. 

[dm5772]

used "this link"

signed in

entered 16 digit activation code, got the following message - Something's not right, try re-entering your code.

Probably when I first started I used the 16 digit activation code provided.

then as previously stated

I activated the 2024 Deluxe Online edition, online edition could would not import previous joint user data, so skipped to next page clicked on partner/joint and program stated a 21 dollar fee for each of us.

How do I know I won't be charged once i finish my joint returns and try to file.

The I program purchased is for 8 returns, so Intuit will get t a portion of the Costco purchase price plus an additon$21 dollars per return???

[TurboTaxBrenda]

If you purchased TurboTax Online Deluxe edition and already activated your activation code , you would get the message Something's not right since it would already be activated. Start by signing in here, using the same credentials you used to activate your software. You should then see how many return you have left to complete.

Thank you for choosing TurboTax.