It is my first time filing tax returns.I keep getting ERR.038 when I try to create an account on ARC. I read that before it used to be that the first time you file your tax returns has to be via mail then you can do it online but it changed in 2017 and now even your first time can be done online so I am at a loss at the reason of this issue.
This is a CRA issue, please contact CRA 1800-959-8281.
Due to the current COVID-19 epidemic, the call volume is more than usual. And their return process time os longer.
You can check the estimated time to process your return using the CRA link:
I hope this was helpful
This is a CRA issue, please contact CRA 1-800-959-8281.
Due to the current COVID-19 epidemic, the call volume is higher than usual therefore their return process time is longer.
The Canada Revenu Agency link below explains the reason and/or the action required for the various error codes you might see.
Yeah called this place 10 times their is never A PLACE and if there is ONE you have to wait 2hours for even NOT A REPOND!!!!What a nice place to receive HELP for probleme THAT YOU CRA caused.