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Francyne5
New Member

Lost everything, how do I get it back? When you sign out, all your data is saved. Simply sign back in with your credentials at any time to get back in and continue, Right

I signed back it and it is  all gone
3 Replies

Lost everything, how do I get it back? When you sign out, all your data is saved. Simply sign back in with your credentials at any time to get back in and continue, Right

Please see this TurboTax FAQ if you are not able to find the return you are looking for: https://turbotax.community.intuit.ca/community/importing-transfering/help/why-can-t-i-find-my-turbot...

 

Lost everything, how do I get it back? When you sign out, all your data is saved. Simply sign back in with your credentials at any time to get back in and continue, Right

the response to this is not helpful as I had not completed my return when I realized I needed an upgrade for my 2020 taxes. We purchased the upgrade and when we went back in the data I'd imput was all gone. How do I retrieve my data and part complete report

 

Lost everything, how do I get it back? When you sign out, all your data is saved. Simply sign back in with your credentials at any time to get back in and continue, Right

@Iamgrateful If you are using TurboTax CD/Download, and the file didn't save properly, then unfortunately there is no way to recover the data. TurboTax CD/Download files are only saved to your computer, not on our secure servers.