Can re-download TurboTax2016

[phunt]

I bought TurboTax2016, and when I Opened it today, I got a message that there was a version update  The update failed and I got a message to uninstall and reinstall TurboTax 2016.  However it looks like Intuit no longer recognizes me as a customer, and did not directly to a place where I can download the updated version of TurboTax 2016.

Can you help me?

[gclafond]

need to reload 2016 but can't figure out how?

[gclafond]

lost the required code....do i need to buy it again?

[TurboTaxTara]

If you registered your product when you installed, we might have it on record. Please give us a call: https://turbotax.community.intuit.ca/replies/3152013

[TurboTaxTara · Accepted solution]

You can download TurboTax for tax year 2016 directly from us here: https://turbotax.community.intuit.ca/replies/3165164