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router413
New Member

I am locked at province selection. The dropdown box will not dropdfown

 
1 Best answer

Accepted Solutions

I am locked at province selection. The dropdown box will not dropdfown

I found that if the turbotax window needs to be maximized(full screen) for the drop down menus to work.

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12 Replies

I am locked at province selection. The dropdown box will not dropdfown

We will need more information to be able to assist you - what type of software are you using? Online or Desktop version?

I am locked at province selection. The dropdown box will not dropdfown

It does the same for me. Im using online.

I am locked at province selection. The dropdown box will not dropdfown

May I ask if you imported your information from last year or is this happening in a return started from scratch? This will help us try to recreate the issue. Also which type of device are you using - PC, Ipad, ChromeBook, etc.

I am locked at province selection. The dropdown box will not dropdfown

I imported my information form last year. And i was usuing a tablet at first and tried on a laptop and still does the same thing
router413
New Member

I am locked at province selection. The dropdown box will not dropdfown

A new return

I am locked at province selection. The dropdown box will not dropdfown

@theyamarianault  &  router413 -we are working on a resolve, your patience is appreciated.

I am locked at province selection. The dropdown box will not dropdfown

Was just wondering if this was ever looked into i still can't select my province

I am locked at province selection. The dropdown box will not dropdfown

I am having the same issue
samrdika
New Member

I am locked at province selection. The dropdown box will not dropdfown

I'm having the same issue. I'm using a Samsung tablet.