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    Find CRA error Netfile information >> HERE!
    Manyskd
    New Member

    My refund request has been open for several months now and still no update. I was charged twice for the same product.

     
    posted
    ‎October 13, 2025 11:12 PM
    last updated ‎October 13, 2025 11:12 PM
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    TurboTaxSusan
    Moderator
    Moderator

    My refund request has been open for several months now and still no update. I was charged twice for the same product.

    It looks like you are using Assist & Review. If you're using a TurboTax Live product, you can select "Live Help" in the bottom right to connect with a TurboTax specialist who can help you with your refund. 

     

    ‎October 14, 2025 8:25 AM
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