It comes with a 16-digit code. If you purchased TurboTax software from a retailer you would find this code on a little card in the box that you would scratch off.
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I did purchase from a Retailer and I did find the code inside the box. It is a thirteen(13) Digit Code and not a sixteen (16) digit code. How do I exchange my thirteen(13) digit code and get a sixteen(16) digit one so I may complete the installation?
It is not that difficult. The Retail box contains the CD in a sleeve and the Card that has the Activation/License code on it clearly identified. It states "Important! This is your license code:" then four(4) digits a hyphen then five(5) digits a hyphen and four(4) digits. So how do I acquire a sixteen(16) digit License Code to use the software?
Can you please confirm if you have had your issue resolved?
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Technically No it is not resolved, The solution is that, I will have to purchase another Copy with a new License Code.
If you purchased it at a retailer- you can return it to them and advise them of the issue.
That is really not an option since they would like to see the receipt.
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